The Diversity Of The Workforce - 1049 Words

Today when you look at our country you think of it a somewhat of a melting pot or a mixed and diverse population. When you look at the populations, even in small towns you see multiple different races and cultures. This then leads to our workforce where you see that same type of diverse culture entering the workforce in the communities they live in and the ones around them. Our workforce hasn’t only changed to multicultural, it also has more and more woman as well.. If we look back 50 years you see that woman and individuals with a race other than caucasian had a very hard time finding a place where they would be welcomed in the workforce. Today woman, our international population, and races other than caucasian are finding the task of working to be a little easier. (Older Workers, 2008) Today we have programs in high schools and college that allow international students to go to college, work, and live here with an overall acceptance from Americans. Our diverse population al so includes the age that we work. With improved healthcare and the advances in technology, men and women are working well into their senior years. Some may debate that it is because they have to with our declining economy, but the fact still remains that they are able to continue in the workforce. With all of these factors it is very important that we work together to improve our communication abilities through our school building by using the application of diverse skills (Linn, 2013). A.1.Show MoreRelatedWorkforce Diversity1507 Words   |  7 PagesINTRODUCTION Workforce diversity addresses differences among people within an organization. Workforce diversity means that organizations are becoming a more heterogeneous mix of people from different categories. Diversity refers to the co-existence of employees from various socio-cultural backgrounds within the company. Diversity includes cultural factors such as race, gender, age, colour, physical ability, ethnicity, education, language, lifestyle, beliefs, economic status, etc. Diversity requires aRead MoreWorkforce Diversity1590 Words   |  7 Pagesthe 21st century, workforce diversity has become an essential business concern. In the so-called information age, the greatest assets of most companies are now on two feet (or a set of wheels). Undeniably, there is a talent war raging. No company can afford to unnecessarily restrict its ability to attract and retain the very best employees available. Generally speaking, the term â€Å"Workforce Diversity† refers to policies and practices that seek to include people within a workforce who are consideredRead MoreDiversity And Diversity Of The Workforce895 Words   |  4 PagesCompanies have had to conform to what is known today in society. Diversity in the workforce includes a couple of different aspects. Companies must recruit, train, promote and utilize employees whom are diverse (Bateman, 2013, p. 204). Diverse being individuals who have a different ethnic backgrounds, different beliefs, different cultures, and different abilities. Diversity includes women and minorities, but also utilizing each of the individual employee’s abilities to help make the company more effectiveRead MoreDiversity Within A Workforce Diversity894 Words   |  4 Pagespromote workforce diversity through different initiatives. Some organizations have started reaping the benefits of employees’ diversity at their workplaces. Some publ ic and private organizations have promoted women and minorities to leadership positions, which was rear in the past. Despite the advantages diversity brings in various organizations and the initiatives taken by organizations to promote it, implementing it poses challenges in different organizations. Initiatives to promote diversity TheRead MoreThe Impact Of Diversity On Workforce Diversity Essay1993 Words   |  8 PagesCapitalising on Workforce diversity is the aim of most organisations today. However, workforce diversity presents both opportunities and challenges in organisations as ideas and practices from different backgrounds combine together, sometimes causing challenges such as communication and benefits such as productivity and creativity. This essay will further analyse the opportunities and challenges that are present in today’s organisations due to workforce diversity. Understanding workforce diversity is crucialRead MoreEssay on Diversity in the Workforce1581 Words   |  7 Pagesto create a diverse workforce not to have the best staff, but also the right mix of cultures as companies expand globally. Diversity is a collection of many attributes that a person, group or culture has, and how they interact together offering these individuals strength to grow a company’s business. As companies grow globally they need to pay special attention to how they market their business, offer their services in different parts of the world and having a diverse workforce helps meet those demandsRead MoreThe Diversity Of A Multicultural Workforce1151 Words   |  5 PagesAs for Google it is known for have a multicultural workforce however they lack on the amount of women working at google one of the reasons for this is they nature of the business, technology most women are actually not interested in technology jobs so it more prominently dominated by male s. For this reason it more likely for the best candidates to be male as to there is more of them. However Google is using the diversity management to attract more employees from and develop the world’s most talentedRead MoreThe Diversity Of A Diverse Workforce2007 Words   |  9 Pages Diversity management is extremely important and must be an ongoing process within all levels of an organization. Diverse work groups often have better and more ideas because of their wide-ranging backgrounds and experiences. Also, companies with a diverse work force that operate globally may perform better. While working in a group people need to have a common way of communicating and accomplishing task. If the group members do not get along then the group is likely going to suffer. Diversity inRead MoreGender and Workforce Diversity6858 Words   |  28 Pages2002) Gender and Diversity in Organizations: Past, Present, and Future Directions Audrey J. Murrell1 University of Pittsburgh Erika Hayes James University of Virginia This introduction reviews some of the key issues that have been studied by researchers focused on gender and diversity in organizations. Issues such as discrimination, afï ¬ rmative action, barriers to career advancement, and sexual harassment at work are discussed. Although the study of gender and diversity in organizations hasRead MoreManging Diversity Within The Workforce1198 Words   |  5 Pages MANGING DIVERSITY IN THE WORKFORCE Management 5000 LaTonya S. Warren Webster University Diversity encompasses acceptance and respect.  This means understanding that every individual is unique,  and noticing their individual uniqueness.   This can be different race, ethnicity, gender, sexual orientation, socio-economic status, age, physical abilities, religious beliefs,  political beliefs, or other ideologies and exploring these differences in a safe, positive, and nurturing environment

Lyndon Johnson Essay - 1259 Words

Lyndon Johnson Lyndon Johnson led the country for five years (1963-1968) after President John Fitzgerald Kennedy died of gunshot wounds on November 22, 1963. He formulated many policies and carried out many others that Kennedy could not finish. He faced many foreign problems as well, including the Vietnam War and the Cold War. How he dealt with foreign problems put him near last if not last in foreign affairs, when compared to other presidents. Johnson always talked to tourists and met reporters informally. He entertained many distinguished guests at his ranch in Texas. Also, Lyndon and his wife Claudia (Lady Bird) Johnson held formal and informal dances at the white house. His presidency left added a lot in the history†¦show more content†¦Also, Congress passed a voting rights law that ensured voting rights for Negroes and outlawed literacy tests as a voting requirement. The Civil Rights Act of 1968 ended racial discrimination in the sale or rental of houses and apartments. To add the civil rights developments by Johnson, he appointed the first Negro cabinet member and first Negro Supreme Court judge. Robert C. Weaver was select ed to be the secretary of housing and urban development. (Peter Lisagor, 149-151) Thurgood Marshall was set as the first Negro Supreme Court justice(Robert S. Summers, 2). The Railroad Crisis, in April of 1964, plunged Johnson into on of Americas toughest labor disputes. After years of disputing between union workers and train companies over work rules the companies announced new rules that resulted in a union strike. Johnson arranged a fifteen-day delay of the strike and put company and union leaders in a White House room and under pressure from Johnson the dispute was settled in only twelve days.(Peter Lisagor, 149) During his first full term he used even more policies and passed even more laws. In May 1964 Johnson stated . . . we have the opportunity to move not only toward the rich society, but upward to the Great Society. The term Great Society was used to describe many of his domestic programs. Congress passed his Appalachia bill which improved the living standards in the Appalachian Mountain region. It also passed hisShow MoreRelatedLyndon Johnson1150 Words   |  5 PagesIn Larry L. King’s, Trapped: Lyndon Johnson and the Nightmare of Vietnam, Larry King makes his assessment of Lyndon Johnson. King states, â€Å"His personal history simply permitted him no retreats or failure in testing.† (Portrait of America page 313) What King is trying to say about Lyndon Johnson in this statement is that his past does not allow him to retreat or to fail. King describes Lyndon Johnson’s history by saying, â€Å"LBJ’s mother, who smothered him with affection and praise should he performRead MoreLyndon Baines Johnson1420 Words   |  6 Pagesimportantly, however, racism and the limited power of black people was alive and well. Lyndon Baines Johnson changed that. He and his seven year long program, the Great Society, would change the aspect and the life of the minority forever . Lyndon Johnson became an integral part of the civil rights movement. In December 1963, following the assassination of John F. Kennedy, the 35th U.S. president, Lyndon Johnson displayed the leadership that this country needed during such a tumultuous time. The â€Å"greatestRead MoreLyndon B. Johnson Biography784 Words   |  4 PagesApril 2016 Block 7 Am. History Lyndon B. Johnson Biography Lyndon B. Johnson was born August 27, 1908, in Stonewall, Texas Sam Ealy Johnson, Jr., a politician, farmer, cotton speculator, and newspaper owner, and Rebekah Baines Johnson, a homemaker and sometime newspaper editor (Smallwood). He was he first born of five children. Johnson started school school near his home along the Pedernales River in the Texas hill country at age four. Although at age four, Johnson attended the nearby one-room, one-teacherRead MorePresident Lyndon B. Johnson1227 Words   |  5 Pagesnot to run for reelection. For President Lyndon B. Johnson, it was circumstance that led to his decision to refrain from being president for another four years. By 1968, America’s effort to secure a genuine victory in Vietnam was severely hindered by the Tet Offensive. This critical turning point had a tremendous impact on the public’s support for the war and the way the media reported the war to the American people. As a result, President Lyndon B. Johnson decide d not to run for reelection, seeingRead MoreThe Kennedy And Lyndon B Johnson775 Words   |  4 Pagesohn F Kennedy and Lyndon B Johnson were thrown into the caldron of executive US politics on January 20th 1961 having been elected on a single presidential/vice presidential ticket. As progressive-liberals, their incumbency oversaw a period of substantial domestic and international change that has continued to shape America to this day. Historical assessments of each President are wide-ranging. Historians such as Robert Dallek, author of ‘J.F.K. - An Unfinished Life’, conclude that Kennedy’s premiershipRead MorePresident Lyndon B. Johnson Essay1478 Words   |  6 Pagespresent the ongoing conflict to the people. President Lyndon B. Johnson was able to successfully sway the majority of Americans into supporting his decision to send armed forces to fight in Vietnam in his speech addressing the concerns over Vietnam. However, there were some Americans who opposed th e war including Dr. Martin Luther King Jr., who also wrote a speech about Vietnam titled â€Å"Beyond Vietnam† and offered his arguments against the war. Johnson managed to persuade the public to his favor with hisRead MoreThe Legacy Of Lyndon Baines Johnson1332 Words   |  6 PagesEarly life Lyndon Baines Johnson was born in Stonewall, Texas on August 27, 1908. He grew up right there in his hometown. His parents were Samuel Elay Johnson Jr. and Rebekah Baines. He was accompanied by his siblings Sam Houston Johnson, Rebekah Johnson, Lucia Johnson, and Josefa Johnson. For school he would run to the nearby, one-room junction school. He grew up on a farm but his grandfather had a dream of him becoming a member of the U.S. senate. He was a responsible young adult and out of collegeRead MoreLyndon Johnson And The Vietnam War934 Words   |  4 PagesJanuary 1969, Richard Nixon entered the executive office picking up the pieces Lyndon Johnson who had left while the Vietnam War was still in effect. Many Americans had the expectation that Nixon would be the â€Å"peaceful president†, visualizing he would put an end to this war in Southeast Asian and bring back home our troops. A policy Nixon redefined was the American role in the world by suggesting to limit the U.S resour ces and commitments. Therefore, Nixon’s set his efforts to end the war since theRead MorePresident Lyndon B. Johnson1370 Words   |  6 PagesThe one president that is phenomenal is Lyndon Baines Johnson. Lyndon has changed society from 1963 to 1969, with his Great Society Programs, Civils Rights Act, and many more that has impacted society since he came to office. Johnson was born in August 1908 Stonewall, Texas and died in Stonewall, Texas in January 1973, he was the 36th president, married to Lady Bird Johnson. LBJ succeeded by Richard Nixon. He was Vice President under JFK, John F. Kennedy, from 1961 to 1963 then became president inRead MoreLyndon B. Johnson Contributions Essay1257 Words   |  6 PagesLBJ Contributions 1 Lyndon B, Johnson Contributions LaTavia Graves Professor Odom October 7, 2016 LBJ Contributions 2 Introduction There are many famous characters in history and Lyndon B. Johnson is among those historical characters. The term historical character is used to acknowledge that these people did exist in the past and that they contributed whether it was a positive or a negative impact. Some people debate that historical characters played a big role in the past, and others

Capturing the Value of Supplementary Services Free Essays

A brief note on Supplementary service verses standard service: The service as a product is essentially described as a package or bundle of different services, tangibles and intangibles, which all together form the total product. The package is divided into two main categories: the first one is the main service, which is called the ‘core service’ or ‘substantive service’. The other one is ‘auxiliary services’ or ‘extras’, which are often referred to as ‘peripherals’ or ‘peripheral services’. We will write a custom essay sample on Capturing the Value of Supplementary Services or any similar topic only for you Order Now These are also known as supplementary services. The core service is the basic value provided by the service product.It is the reason to purchase or consume services. This is the reason for which any company is in business too. Supplementary services are those that facilitate and enhance use of the core services. These are services other than core that companies offer to their customers to give additional value to their products or to encourage customer loyalty. Flexible Services Offering: It has been observed through research that most suppliers typically provide customers with more services than they want or need at prices that often reflect neither the value of those services to customers nor the cost of providing them.Too many times the manufactures continue to let sales people give away whatever services they think it will take to land a deal, even if those freebies dramatically reduce the profitability of business. To overcome the cost associated with the above issues, the author has suggested the ‘flexible service offering’ model to enable manufacturing and service companies reduce the number and cost of services they use to augment their core products.This approach enables the company to identify a naked solution or a naked system (which is the bare-bones-minimum number of services uniformly valued by all customers in a given segment at the lowest possible price that yield a profit). These naked solutions are then wrapped with options – particular services valued by individual customers within the segment. The steps to achieve flexible service offering are, ? Understand the supplementary services portfolio. If the company compiles the complete inventory of supplementary service, then it can assess the value of each service and the cost of providing it. ? Assess the value of the service rather than just measuring the customer satisfaction. Results indicate that while customers determine their re-purchase intention based on both core and supplementary service quality, mediated by value and satisfaction there is a direct and positive relationship of involvement between customer satisfaction and value of supplementary service provided. Extend the activity-based-costing technique to supplementary services as well. If the manufacture can break down costs on segment-to-segment and customer-to-customer basis, then it is viable to determine the value/price of the service being offered. This helps industries to target those market segments where their products or services provided the greatest value to customers and thus held the greatest potential for profit. Identify the existing standard servi ces that can be done away with or specialized services that can be part of standardized services. Identify the existing optional services that can be discontinued. The benchmark here is simple: if the cost of the optional service exceeds the customers’ willingness to pay for it, the service should be discontinued. ? Apart from identifying the standard or optional services, to stay ahead in competition a manufacture has to continually innovate and produce new value added services. *For example in a survey taken by Hong Kong mobile phone industry to gauge the benefits of the supplementary services among the customers, it was reveled that the only one of the supplementary services (both optional and standard like pricing policy, staff assistance, customer service and transmission quality and network coverage) factor in the satisfaction determinants among the mobile phone users.The results suggest that network providers should focus more on transmission quality and network coverage as the core attributes of their service offerings and formulate appropriate ricing policy, rathe r than competing or focusing more on supplementary services like varied customer services. Benefits: When the supplementary services are offered with all the above attributes discussed in the flexible services offering section, there are lot many benefits the service providers gain and it also establishes the fact that trimming the supplementary services to what is required and beneficial to the manufacturer has benefits that far outweigh the benefits of keeping all the supplementary services just so as to satisfy the customer and keep the market share.Flexible service offering provides suppliers with a powerful means of retaining and expanding business with their most valuable customers. ? Helps customize the packages of products and services to meet more precisely the requirements of its spectrum of customers. ? Enables managers to be more adaptive and responsive in their pricing. ? Flexible service offering helps companies to revamp their sales force philosophies and practices. More control is given in the hands of the sales team there by enabling sales team to be more persuasive in explaining the value of services to the customers. #Case Study: Credit Card Marketing in Indian Industry The case study below deals with managing perceived risk for credit card purchase through supplementary services. Supplementary services can play a significant role in controlling functional and psychological perceived risk associated with credit card services. Marketers of credit cards can enhance the value of services to customers and can thus enhance purchase possibilities by reducing perceived risk through supplementary services that are controllable. Perceived risk is defined as the uncertainty that consumers face when they cannot foresee the consequences of their purchase decisions. The supplementary services recognized in this case were, ? ATM access, cash advance, and cash withdrawal and other facilities to meet financial requirements effectively. ? ATM access, cash advance, and cash withdrawal facilities with credit card. ? Through add-on card other family members can also use the credit card. ? Buying airline/railway tickets by using credit card at special counters save time. Additional facilities with credit card increase its usage value. In a study done by the author (Dr. Anita Goyal), it was revealed that 79. 26% agree with the idea that supplementary services provide operational value. It was also inferred that there were significant differences in the frequency of perceptions towards the statements indicating the functional utility of supplementary services available with credit cards. 70. 64% agree that supplementary services with credit cards help them to take care of psychological risk.There is a favorable perception of supplementary services in controlling the psychological risk. Respondents feel mental satisfaction to have supplementary services with credit cards. Thus, consumers while deciding for a credit card purchase consider facilitating services and supplementary services as significant in providing help to consumers for pre-purchase evaluation of credit cards and to make credit card purchase decisions in the Indian environment.References: 1. * Customer Satisfaction in the Hong Kong Mobile Phone Industry. – Service Industries Journal; Jul99, Vol. 19 Issue 3, p162-174, 13p, 3 charts http://search. ebscohost. com/login. aspx? direct=truedb=bthAN=2514451site=ehost-live 2. ## Managing perceived risk for credit card purchase through supplementary services. – Journal of Financial Services Marketing; Mar2008, Vol. 12 Issue 4, p331-345, 15p, 6 charts. http://search. ebscohost. com/login. aspx? direct=truedb=bthAN=31227169site=ehost-live How to cite Capturing the Value of Supplementary Services, Papers